​At CartU, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect information from riders, drivers, and visitors who use our website, forms, and services. By using our website or riding with CartU, you agree to the terms outlined below.

 

Information We Collect

We may collect the following types of information:
• Personal Information – such as your name, email, or phone number when you fill out our forms (like driver applications, waitlists, or waiver forms).
• Payment Information – we use trusted third-party services (like Venmo or Zelle) to process payments. CartU does not store or have access to your credit card or banking details.
• Device Information – like IP address, browser type, and general location when you visit our website (used only to improve website performance).
• Rider and Driver Data – such as ride logs or waiver confirmations collected through Google Forms or similar tools.

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How We Use Your Information

We use your information only for the following purposes:
• To provide safe and reliable ride services.
• To process payments and verify ride transactions.
• To manage driver applications and communication.
• To maintain waiver records for safety and liability purposes.
• To improve our website and rider experience.
• To communicate updates, promotions, or policy changes.

 

 How We Protect Your Information

• We store all digital data in secure, password-protected accounts (such as Google Workspace and Venmo Business).
• Access to private information is limited only to verified CartU administrators.
• We never sell, rent, or share personal data with outside organizations or advertisers.

 

Third-Party Services

CartU uses third-party services to help operate efficiently.

These may include:

• Wix – for website hosting.
• Venmo / Zelle – for payment processing.
• Google Forms / Google Sheets – for waiver collection and data storage.

Each of these services has its own privacy policy and data protection practices.

 

Data Retention

We keep waiver and ride records for safety and liability reasons for up to 12 months, after which they may be securely deleted.

 

Your Rights
You have the right to:
• Request a copy of any personal data we hold about you.
• Ask for corrections or deletions of your information.
• Withdraw your consent at any time by contacting us at founders@ridecartu.com.

 

 Changes to This Policy
CartU may update this Privacy Policy occasionally. Any changes will be posted here with a new “Last Updated” date.

 

 

 

 

 

 

 

 

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us below at:

 

Email: founders@ridecartu.com
University of Arizona – Tucson, AZ